Make A Return

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What do i do if my product is faulty?

We regret the inconvenience you've experienced and are eager to provide assistance promptly. Kindly reach out to us via email at contactus@gymgarmz.co.uk and attach any pictures of the issues captured with your smartphone. This will enable us to offer you efficient and effective support.

Can i exchange an item?

Regrettably, we currently do not facilitate exchanges. Our goal is to streamline the return process, which is why we exclusively provide refunds. We strive to process your refund promptly, enabling you to re-purchase your preferred items without delay. Should you require a different size or color for an item, kindly initiate a new order. Rest assured, we will notify you via email once your refund has been successfully processed.

Do you Ship Outside the UK?

Please contact us via email to inquire about our shipping procedures. If you are situated outside the UK, please be aware that import duties, charges, and processing fees will be incurred as extra costs.


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